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Delivery
Shipping and delivery
Shipping is free, regardless of the value of your order.
Shipping
What shipping methods & shipping options are available?
Our shipping partner is Post NL. All orders are shipped from our logistics centre in the Netherlands. In Belgium, PostBE is responsible for delivery. Your orders will be processed on our business days from Monday to Friday. Orders are not processed on weekends and public holidays.
What are the shipping costs?
Shipping and return costs with the corresponding return label are covered by Laimböck and are therefore completely free of charge.
How long are the shipping times?
Shipping costs with the corresponding return label are covered by Laimböck and are therefore completely free of charge. Shipping is always free of charge!
The delivery time in the Netherlands is 1-2 working days
The delivery time to Belgium is 2-3 working days.
The delivery time to Germany is 2-4 working days.
The delivery time to Austria, France, Spain and Scandinavia is 3-5 working days.
How can I track the status of my order?
We will send a Track & Trace code (TTC) (www.post.nl) by e-mail as soon as the order has been processed and shipped by us.
To track the order, click on the little doll symbol in the top right corner of our online shop www.laimbock1831.com. A new window will open. Log in here and go to the menu to track the order. If a guest order has been placed, enter the PostNL tracking number in the following link: POSTNL
Receive order at a different time? Normally, you will receive the order in your mailbox within 1 to 2 days. You do not have to stay at home for this.
This is how PostNL delivers to your home:
Orders are delivered in a durable letterbox package through the letterbox.
- Monday to Saturday.
- You do not have to stay at home especially for this.
For larger orders, the parcel is delivered to your home.
Using your postcode and the parcel's barcode, you can track the delivery status.
Are you not at home the first time? Then we will try to deliver the parcel to your neighbours. Or we will return the next day.
The second delivery attempt at your convenience
Are you not at home when we deliver your parcel? Then by default we will try to deliver it to your immediate neighbours. Is this also unsuccessful? Then our deliverer will leave a message for you. On this message you will find a ‘non-home code’: with this code you can indicate where you want your parcel to be delivered the second time, on the same day until 10 pm.
You can choose one of the following options:
- Delivery on another day (can be planned up to 6 days ahead).
- Monday to Friday evening at your home* between 6 pm and 9.30 pm.
- At one of the 2,600 PostNL locations throughout the Netherlands. You collect your shipment from 3 pm onwards the next day.
- At PostNL locations where you pick up your parcel from 9.00 am the next day
Not at home at the second delivery attempt?
Are you unable to deliver your parcel on the second delivery attempt and you did not change the delivery beforehand? Then you can collect the parcel from a Post Office near you. The address can be found on the message the deliveryman left for you. You have two weeks to collect your parcel. Remember to bring a valid ID when you pick up the parcel.
Any questions? Please feel free to contact us ([email protected])