Customer service

On this page you will find all important information about ordering, payment and shipping your order. Do you have a question and the answer is not listed here? Send an email with your question to [email protected]

Shipping costs

A fixed shipping rate including VAT applies to the shipment of the order. Free shipping costs apply to these countries.

The Netherlands

Belgium

Germany

Luxembourg

France

For other countries the correct shipping costs are calculated in the shopping cart.

Delivery Orders are usually delivered via the letterbox. Monday to Saturday. You do not have to stay at home especially for this. For larger orders, the package will be delivered to your home. You can track the delivery status with your postal code and the barcode of the package. Are you not at home the first time? Then we try to deliver the package to your neighbors. Or we will come back to you the next day.

For more information, please click through to the Delivery information page.

Returns

Have you ordered and received products through our webshop, but it is not what you expected? You can return all items within 14 days of receipt. Return costs are for your own account, except via Paypal.

Do you want to return an item?

View our conditions on the information page:

Returns Payment methods

iDeal With iDEAL you can pay for your order in a reliable, safe and easy way. IDEAL takes you directly to the internet banking environment of your own bank.

Credit card You can pay on Laimböck with your VISA or Mastercard credit card.

Bank transfer, you can of course also pay your order by normal bank transfer.

Cash on delivery, at Laimböck you can pay afterwards by choosing the payment method Cash on delivery. You then pay your order to the postman upon receipt of your products.

Please note: for cash on delivery shipments a surcharge of 7.50 euros applies to your order. For more information, please click through to the Payment methods information page.

What size glove

Gloves are available in different sizes. See the page Which size glove to calculate the size of your own hand.